65 lines
1.4 KiB
Markdown
65 lines
1.4 KiB
Markdown
# Story 8.5: Booking Rejected Email
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## Epic Reference
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**Epic 8:** Email Notification System
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## User Story
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As a **client**,
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I want **to be notified when my booking is rejected**,
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So that **I can understand why and request a new consultation if needed**.
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## Acceptance Criteria
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### Trigger
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- [ ] Sent on booking rejection by admin
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### Content
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- [ ] "Your consultation request could not be approved"
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- [ ] Original requested date and time
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- [ ] Rejection reason (if provided by admin)
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- [ ] Invitation to request new consultation
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- [ ] Contact info for questions
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### Tone
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- [ ] Empathetic, professional
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### Language
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- [ ] Email in client's preferred language
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## Technical Notes
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```php
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class BookingRejectedEmail extends Mailable
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{
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use Queueable, SerializesModels;
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public function __construct(
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public Consultation $consultation,
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public ?string $reason = null
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) {}
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public function content(): Content
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{
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$locale = $this->consultation->user->preferred_language ?? 'ar';
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return new Content(
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markdown: "emails.booking.rejected.{$locale}",
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with: [
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'consultation' => $this->consultation,
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'reason' => $this->reason,
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],
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);
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}
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}
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```
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## Definition of Done
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- [ ] Email sent on rejection
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- [ ] Reason included if provided
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- [ ] Empathetic tone
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- [ ] Bilingual templates
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- [ ] Tests pass
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## Estimation
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**Complexity:** Low | **Effort:** 2 hours
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