1050 lines
32 KiB
Markdown
1050 lines
32 KiB
Markdown
# Product Requirements Document (PRD)
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## Libra Law Firm Website
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**Version:** 1.1
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**Date:** December 20, 2025
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**Domain:** libra.ps
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**Prepared for:** Development Team & Client Review
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---
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## 1. Executive Summary
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Libra Law Firm requires a professional, bilingual (Arabic/English) web platform to manage client consultations, appointments, and case tracking. The system will serve as both a public-facing website and an internal management tool for the law firm's operations.
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---
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## 2. Project Objectives
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- Provide a professional online presence for Libra Law Firm
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- Streamline consultation booking process
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- Manage client accounts and case timelines
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- Enable the lawyer to publish legal content/updates
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- Maintain professional, detail-oriented design standards
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- Ensure easy usability for both admin and clients
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---
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## 3. Target Audience
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### Primary Users:
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- General public with legal concerns (all law practice areas)
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- Individual clients and corporate/business clients
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- Arabic-speaking primary audience with English language support
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### Admin User:
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- Single lawyer/firm owner
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- Manages all aspects of the platform
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- Female lawyer with high attention to detail and professional standards
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---
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## 4. Technical Specifications
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### 4.1 Technology Stack
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- **Framework:** Laravel 11.x (latest stable version)
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- **Frontend:** Blade Templates
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- **CSS Framework:** Bootstrap 5.3+ with RTL support
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- **Database:** MariaDB (latest stable)
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- **Authentication:** Laravel's built-in authentication
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- **Server:** Rocky Linux 9 (client-managed infrastructure)
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- **Email Server:** SMTP (details to be configured in .env)
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- **PHP Version:** PHP 8.2+
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### 4.2 Language Support
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- **Primary Language:** Arabic (default)
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- **Secondary Language:** English
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- **Implementation:** Full site language toggle
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- **Layout:** RTL (Right-to-Left) for Arabic, LTR for English
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- **Content:** All UI elements, notifications, and admin interface in both languages
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- **Numerals:** Western numerals (123) for both languages
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- **Time Format:** 12-hour format (AM/PM) for both languages
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- **Date Format:**
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- Arabic: DD/MM/YYYY (e.g., ٢٠/١٢/٢٠٢٥)
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- English: MM/DD/YYYY (e.g., 12/20/2025)
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---
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## 5. Core Features & Requirements
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### 5.1 Landing Page (About Us)
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**Purpose:** Main entry point showcasing the law firm
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**Components:**
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- Company introduction and overview
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- Team/lawyer personal information
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- Professional, elegant design reflecting law firm standards
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- Embedded simplified booking form
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- Call-to-action elements
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- Responsive design (mobile, tablet, desktop)
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**Design Requirements:**
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- Highly professional aesthetic
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- Detail-oriented with polished elements
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- Clean lines and sophisticated typography
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- Color palette: Charcoal with Warm Gray accents (see docs/brand.md)
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- Libra scales logo prominently displayed
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- Elegant, refined visual elements
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- Easy navigation despite sophistication
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---
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### 5.2 Navigation System
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**Structure:**
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- Fixed top navigation bar
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- Language toggle (Arabic/English)
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- Main menu items:
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- Home/About Us
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- Booking/Consultations
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- Posts/Updates
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- Login (for registered clients)
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- Responsive mobile menu
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- Clear visual hierarchy
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---
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### 5.3 User Management System
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**User Types:**
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#### A. Individual Clients
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- Full Name
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- National ID Number
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- Email Address
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- Phone Number
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- Password (set by admin)
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#### B. Company/Corporate Clients
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- Company Name
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- Company Certificate/Registration Number
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- Contact Person Name
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- Contact Person ID
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- Email Address
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- Phone Number
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- Password (set by admin)
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- **Note:** Unlimited contact persons per company account
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**Key Features:**
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- **No self-registration** - all accounts created by admin only
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- System clearly distinguishes between individual and company accounts
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- Admin manually sets passwords for all users
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- No password reset functionality for users (admin must reset manually)
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- Email notification sent to user upon account creation with login credentials
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- User profile management by admin
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- Account activation/deactivation by admin
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- Admin can convert individual accounts to company accounts and vice versa
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**Account Management:**
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- **Deactivate Account:** User cannot login, but all data is retained
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- **Delete Account:** Permanently removes user and all associated data
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- Deactivated accounts can be reactivated by admin
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- Deleted accounts cannot be recovered
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---
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### 5.4 Booking & Consultation System
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**Consultation Details:**
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- **Actual Duration:** 45 minutes per session
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- **Booking Slot:** 1 hour (45 min consultation + 15 min buffer)
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- **Types:** Free or Paid (determined by admin after submission)
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- **Working Hours:** Configurable by admin via dashboard
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- **Payment:** No online payment gateway (handled offline)
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- **Client Limit:** Maximum 1 consultation per client per day
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- **Advance Booking:** Clients can book without payment confirmation
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- **Admin Flexibility:** Admin decides how to handle no-shows and missed appointments
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**Booking Flow:**
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1. **Client Initiates Booking:**
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- Logs into their account
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- Views available dates/times in calendar
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- Selects preferred date and time
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- System checks: no more than 1 booking per day for this client
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- Provides detailed problem summary (text field)
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- Submits booking request
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2. **Request Status: Pending**
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- Booking enters pending queue
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- Admin receives email notification at no-reply@libra.ps
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- Client sees "Pending Review" status
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3. **Admin Reviews:**
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- Reviews problem summary
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- Determines if consultation is Free or Paid
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- Sets consultation type
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- If paid, admin can specify amount/payment instructions
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- Approves or rejects booking
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4. **Booking Confirmed:**
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- Client receives approval email notification
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- If paid: email includes payment instructions (offline)
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- Calendar event automatically generated
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- Downloadable .ics calendar file provided
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- Admin can mark payment as received (for paid consultations)
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- Payment confirmation not required before appointment
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**Calendar System Features:**
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- Real-time availability display
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- Admin sets working hours per day of week
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- Admin can block time slots for personal events
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- Shows booked appointments (blocks those times for other clients)
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- 15-minute automatic buffer time between appointments
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- Visual indicator for availability
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- System prevents double-booking
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- System prevents client from booking more than 1 consultation per day
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**Admin Controls:**
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- View all bookings (pending, approved, completed, cancelled, no-show)
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- Filter by consultation type (free/paid)
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- Filter by date range
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- Mark consultations as completed
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- Mark consultations as no-show
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- Cancel bookings on behalf of clients
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- Reschedule appointments
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- Flexible handling of no-shows (admin decides action)
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- Mark payment as received/pending for paid consultations
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**Client Restrictions:**
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- Cannot cancel their own bookings (must contact admin)
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- Cannot reschedule directly (must contact admin)
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- Maximum 1 consultation per day
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- Cannot book if payment is marked as required but not confirmed (admin discretion)
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**Email Notifications:**
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*To Client (from no-reply@libra.ps):*
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- Account created with login credentials
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- Booking submitted confirmation
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- Booking approved/rejected notification
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- Consultation reminder (24 hours before)
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- Consultation reminder (2 hours before)
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- Timeline update notification
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- All notification emails are mandatory (no opt-out)
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*To Admin:*
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- New booking request submitted
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- New user registration (if applicable in future)
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- System notifications - critical system events
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---
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### 5.5 Case Tracking Timeline System
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**Overview:**
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Each client can have multiple case timelines to track progress on different legal matters.
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**Timeline Structure:**
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- **Case Name/Reference:** Set by admin when creating timeline
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- **Creation Date:** Automatically recorded
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- **Status:** Active or Archived
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- **Updates:** Text-based entries added by admin
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**Features:**
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**Admin Capabilities:**
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- Create new timeline for any client
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- Create unlimited timelines per client
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- Assign case name/reference number
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- Add text-based updates/milestones
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- Edit existing timeline entries
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- Archive/close timelines when cases are resolved
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- View all timelines across all clients
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**Client View:**
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- See list of all their timelines/cases (both active and archived)
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- View detailed timeline for each case
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- Read admin updates in chronological order
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- Receive email notification when timeline is updated
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- Cannot add comments or respond to timeline updates
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- Cannot edit timeline entries
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- Archived timelines remain visible to clients
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**Timeline Entry Components:**
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- Date/timestamp (automatic)
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- Admin name (automatic)
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- Update text (entered by admin)
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- Entry edit history
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**Note:**
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- No document upload functionality - text updates only
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- Strictly one-way communication (admin to client)
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- Clients cannot interact with timelines beyond viewing
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---
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### 5.6 Posts/Blog Section
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**Purpose:** Admin-only content publishing for legal updates, articles, news
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**Features:**
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**Content Management:**
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- Admin creates posts with title and body content
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- Text content only (no media uploads for now)
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- Rich text editor for formatting
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- Immediate publishing (no scheduling)
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- Edit published posts
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- Delete posts
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- Posts display in reverse chronological order
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- Simple search functionality (title and body)
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- No categories or tags at this time
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- No SEO optimization (meta descriptions, custom slugs) at this time
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**Public Display:**
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- Posts visible to all website visitors (no login required)
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- Clean, readable layout
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- Responsive design
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- No comments functionality
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- No user interaction (read-only)
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- Search bar to find posts
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**Admin Interface:**
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- List view of all posts
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- Quick edit/delete actions
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- Post preview before publishing
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- Draft saving capability
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- Search through existing posts
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---
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### 5.7 Admin Dashboard
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**Overview:**
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Central control panel for lawyer to manage all platform operations
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**Dashboard Components:**
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#### A. Overview/Statistics (Main Dashboard):
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- **User Metrics:**
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- Total active clients (individual vs company breakdown)
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- Total deactivated clients
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- New clients this month
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- **Booking Metrics:**
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- Pending booking requests count
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- Today's consultations count
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- This week's consultations count
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- This month's consultations count
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- Total consultations (all time)
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- Free vs Paid consultations breakdown
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- No-show rate percentage
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- **Timeline Metrics:**
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- Total active case timelines
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- Total archived timelines
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- Updates added this week
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- **Posts Metrics:**
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- Total published posts
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- Posts published this month
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**Visual Representation:**
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- Clean card-based layout
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- Charts for monthly trends (line/bar charts)
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- Color-coded status indicators
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- Quick stats at a glance
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#### B. Booking Management:
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- List of pending booking requests
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- Today's approved consultations
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- Upcoming consultations calendar view
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- Filter by: consultation type, date range, status, payment status
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- Quick approve/reject actions
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- Mark as completed/no-show
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- Mark payment as received
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#### C. User Management:
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- List all users (individual and company separate views)
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- Search users by name, email, ID
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- Create new user account
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- Edit user information
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- Convert individual to company or vice versa
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- Reset user password
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- Deactivate user account (data retained)
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- Delete user account (permanent removal)
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- View user's consultation history
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- View user's case timelines
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#### D. Working Hours Configuration:
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- Set available days of the week
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- Set start/end times for each day
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- Set different hours for different days
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- Block specific dates/times
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- 15-minute buffer time automatically applied between appointments
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#### E. Timeline Management:
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- View all active timelines
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- Create new timeline for client
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- Create multiple timelines per client
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- Add updates to existing timelines
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- Archive completed timelines
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- Filter by client or case status
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#### F. Posts Management:
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- Create new post
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- Edit/delete existing posts
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- View all posts
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- Search posts
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- Simple list interface
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#### G. Reports & Exports:
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- **Export Options:**
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- User list (CSV, PDF)
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- Consultation records (CSV, PDF)
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- Timeline reports (CSV, PDF)
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- Monthly statistics summary (PDF)
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- **Date Range Filters:**
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- Custom date range selection
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- Preset ranges (This Month, Last Month, This Quarter, This Year)
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#### H. Settings:
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- Profile information
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- Email notification preferences
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- System configurations
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- Terms of Service page editor
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- Privacy Policy page editor
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**Design Requirements:**
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- Clean, professional interface
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- Easy navigation between sections
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- Quick action buttons for common tasks
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- Responsive design for tablet use
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- Arabic-first with English toggle
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- Clear visual hierarchy
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- Charcoal and Warm Gray color scheme (see docs/brand.md)
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---
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### 5.8 Client Dashboard
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**Purpose:** Client portal to access their information and services
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**Dashboard Components:**
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#### A. Overview:
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- Upcoming consultations
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- Active case timelines count
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- Recent timeline updates (last 3)
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- Booking limit status (1 per day indicator)
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#### B. My Consultations:
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- Upcoming consultations with details
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- Past consultation history
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- Pending booking requests status
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- Download calendar files (.ics)
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- Payment status for paid consultations
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- Consultation type indicator (Free/Paid)
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#### C. My Cases/Timelines:
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- List of all timelines (active and archived clearly separated)
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- Click to view detailed timeline
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- See updates in chronological order
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- Status indicators (active/archived)
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- Visual distinction between active and archived
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#### D. Profile:
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- View personal/company information
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- Contact details
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- Account type (individual/company)
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- Cannot edit (admin only)
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#### E. New Booking:
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- Quick access to booking form
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- Calendar view of availability
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- Submit new consultation request
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- Warning if already booked for selected day
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**Design Requirements:**
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- Simple, intuitive interface
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- Professional yet accessible design
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- Clear status indicators
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- Mobile-friendly
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- Consistent with main site design
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- Charcoal and Warm Gray color scheme (see docs/brand.md)
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---
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## 6. User Roles & Permissions
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### 6.1 Admin Role
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**Full Access:**
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- All CRUD operations on users
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- Convert user types (individual ↔ company)
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- Deactivate and delete accounts
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- All booking management functions
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- All timeline management
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- All post management
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- System configuration
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- Working hours management
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- View all data and reports
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- Export data (CSV, PDF)
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- Edit Terms of Service and Privacy Policy
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### 6.2 Client Role
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**Limited Access:**
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- View own profile (cannot edit)
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- Submit booking requests (max 1 per day)
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- View own consultations
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- View own timelines (read-only, including archived)
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- Cannot cancel/modify bookings
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- Cannot reset own password
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- Cannot comment on timelines
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- Cannot opt-out of email notifications
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---
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## 7. Design Requirements
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### 7.1 Brand Identity & Visual Guidelines
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#### A. Color Palette
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> **Note:** The color palette was updated in Epic 10 (Brand Color Refresh).
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> See `docs/brand.md` for complete and current brand guidelines.
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**Primary Colors:**
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- **Charcoal:** #4A4A42
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- Usage: Primary brand color, buttons, links, headings
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- Creates professional, grounded atmosphere
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- **Warm Gray:** #C9C4BA
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- Usage: Accent elements, secondary buttons, borders, dividers
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- Represents sophistication, balance, legal authority
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**Supporting Colors:**
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- **Off-White:** #E8E4DC (backgrounds, card backgrounds, hover states)
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- **Deep Black:** #1A1A1A (text, footer, high-contrast elements)
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- **Success Green:** #27AE60 (approved status, success messages)
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- **Warning Red:** #E74C3C (rejected status, error messages)
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- **Pending Yellow:** #F39C12 (pending status indicators)
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**Accessibility Compliance:**
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- All text/background combinations meet WCAG AA standards
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- Minimum contrast ratio of 4.5:1 for body text
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- Minimum contrast ratio of 3:1 for large text and UI elements
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#### B. Logo Usage
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**Botanical/Wheat Libra Symbol:**
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- Primary logo featuring botanical wheat stalks forming Libra scales
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- Symbol represents growth, balance, and natural justice
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- Logo placement:
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- Top left corner of navigation (desktop)
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- Centered in mobile navigation
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- Footer (smaller version)
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**Logo Specifications:**
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- Minimum size: 120px width (desktop), 80px width (mobile)
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- Clear space: Minimum 20px padding on all sides
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- Acceptable formats: SVG (primary), PNG (fallback)
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- Color variations:
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- Charcoal on Off-White - primary use
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- Off-White on Charcoal - for dark sections
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- Monochrome Deep Black - for special applications
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#### C. Typography
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**Arabic Font:**
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- **Primary:** Cairo or Tajawal (Google Fonts)
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- **Characteristics:** Modern, professional, highly legible
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- **Weights:** Light (300), Regular (400), SemiBold (600), Bold (700)
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**English Font:**
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- **Primary:** Montserrat or Lato
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- **Characteristics:** Clean, professional, pairs well with Arabic fonts
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- **Weights:** Light (300), Regular (400), SemiBold (600), Bold (700)
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**Font Hierarchy:**
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- **H1 (Page Titles):** Bold, 2.5rem (40px)
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- **H2 (Section Headings):** SemiBold, 2rem (32px)
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- **H3 (Subsection Headings):** SemiBold, 1.5rem (24px)
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- **Body Text:** Regular, 1rem (16px)
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- **Small Text/Captions:** Regular, 0.875rem (14px)
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- **Line Height:** 1.6 for body text, 1.3 for headings
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#### D. Visual Elements
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**Accent Usage:**
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- Primary action buttons (solid Charcoal background)
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- Secondary buttons (Warm Gray outline)
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- Links and hover states
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- Decorative dividers between sections
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- Icon highlights
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- Active state indicators
|
|
- Border highlights on cards
|
|
|
|
**Cards & Containers:**
|
|
- Subtle box-shadow: 0 2px 8px rgba(0,0,0,0.1)
|
|
- Border-radius: 8px for consistency
|
|
- Card backgrounds: Off-White (#E8E4DC) on page background
|
|
- Padding: 24px standard internal padding
|
|
|
|
**Icons:**
|
|
- Style: Line-based, minimalist (e.g., Feather Icons or Bootstrap Icons)
|
|
- Color: Charcoal for primary actions, Warm Gray for secondary
|
|
- Size: 24px standard, 32px for featured icons
|
|
|
|
**Buttons:**
|
|
- **Primary Button:**
|
|
- Background: Charcoal (#4A4A42)
|
|
- Text: Off-White (#E8E4DC)
|
|
- Hover: Deep Black (#1A1A1A)
|
|
- Border-radius: 6px
|
|
- Padding: 12px 24px
|
|
|
|
- **Secondary Button:**
|
|
- Background: Transparent
|
|
- Border: 2px solid Warm Gray (#C9C4BA)
|
|
- Text: Charcoal (#4A4A42)
|
|
- Hover: Warm Gray background with Charcoal text
|
|
|
|
- **Disabled State:**
|
|
- Background: #CCCCCC
|
|
- Text: #666666
|
|
- No hover effect
|
|
|
|
**Background Patterns (Optional):**
|
|
- Subtle texture or geometric pattern on Off-White backgrounds
|
|
- Very low opacity (5-10%) to add depth without distraction
|
|
- Botanical/wheat motif integrated subtly if desired
|
|
|
|
#### E. Spacing & Layout
|
|
|
|
**Grid System:**
|
|
- Bootstrap 5 12-column grid
|
|
- Container max-width: 1200px
|
|
- Gutter width: 24px
|
|
|
|
**Spacing Scale:**
|
|
- xs: 4px
|
|
- sm: 8px
|
|
- md: 16px
|
|
- lg: 24px
|
|
- xl: 32px
|
|
- xxl: 48px
|
|
|
|
**Section Padding:**
|
|
- Desktop: 64px vertical, 24px horizontal
|
|
- Tablet: 48px vertical, 20px horizontal
|
|
- Mobile: 32px vertical, 16px horizontal
|
|
|
|
### 7.2 Design Principles
|
|
- **Professional:** High-end law firm standard
|
|
- **Elegant:** Subtle, refined touches throughout
|
|
- **Accessible:** Easy to use despite sophistication
|
|
- **Responsive:** Perfect display on all devices
|
|
- **Consistent:** Unified design language across all pages
|
|
- **Attention to Detail:** Polished micro-interactions and transitions
|
|
|
|
### 7.3 UI/UX Requirements
|
|
- Intuitive navigation
|
|
- Clear call-to-action buttons with gold accents
|
|
- Proper form validation with helpful error messages
|
|
- Loading states for async operations
|
|
- Success/error notifications (toast messages or modal)
|
|
- Consistent spacing and alignment
|
|
- Accessible color contrast ratios
|
|
- Clear visual feedback for user actions
|
|
- Smooth transitions and animations (subtle, professional)
|
|
- Mobile-first responsive design
|
|
|
|
### 7.4 Responsive Breakpoints
|
|
- **Mobile:** < 576px
|
|
- **Tablet:** 576px - 991px
|
|
- **Desktop:** 992px - 1199px
|
|
- **Large Desktop:** ≥ 1200px
|
|
|
|
---
|
|
|
|
## 8. Email System
|
|
|
|
### 8.1 Email Server
|
|
- SMTP configuration provided by client team
|
|
- Configuration via .env file
|
|
- **Sender Email:** no-reply@libra.ps
|
|
- **Sender Name:** Libra Law Firm / مكتب ليبرا للمحاماة
|
|
|
|
### 8.2 Email Templates
|
|
All emails in both Arabic and English based on user preference:
|
|
|
|
**Client Emails (Mandatory - No Opt-out):**
|
|
1. **Welcome Email** - Account created with login credentials
|
|
2. **Booking Confirmation** - Request submitted successfully
|
|
3. **Booking Approved** - With consultation details, payment instructions (if paid), and calendar file
|
|
4. **Booking Rejected** - With reason (if provided)
|
|
5. **Consultation Reminder** - 24 hours before
|
|
6. **Consultation Reminder** - 2 hours before
|
|
7. **Timeline Update** - When admin adds update to their case
|
|
|
|
**Admin Emails:**
|
|
1. **New Booking Request** - With client details and problem summary
|
|
2. **System Notifications** - Critical system events
|
|
|
|
### 8.3 Email Requirements
|
|
- Professional email templates matching brand design (Charcoal & Warm Gray)
|
|
- Mobile-responsive email layout
|
|
- Plain text fallback
|
|
- Clear subject lines (bilingual based on user preference)
|
|
- Logo and branding elements in header
|
|
- Consistent typography and spacing
|
|
- Call-to-action buttons (Charcoal) where applicable
|
|
- Footer with firm contact information
|
|
|
|
---
|
|
|
|
## 9. Security & Data Privacy
|
|
|
|
### 9.1 Authentication & Authorization
|
|
- Secure password hashing (Laravel default: bcrypt)
|
|
- Session management with timeout (2 hours inactivity)
|
|
- Role-based access control (admin vs client)
|
|
- CSRF protection on all forms
|
|
- XSS prevention
|
|
- Rate limiting on login attempts
|
|
|
|
### 9.2 Data Protection
|
|
- All sensitive client data encrypted in database
|
|
- Secure HTTPS connection (SSL certificate required)
|
|
- Regular backup schedule (managed by client infrastructure team)
|
|
- Audit logs for admin actions (user edits, account deletions, booking modifications)
|
|
- Secure password storage (hashed, never plain text)
|
|
|
|
### 9.3 User Privacy
|
|
- No public display of client information
|
|
- Case timelines private to assigned client
|
|
- Secure login required for all client data access
|
|
- Admin-only access to user management
|
|
- Clear deactivation vs deletion policies
|
|
- **Terms of Service page** (admin editable)
|
|
- **Privacy Policy page** (admin editable)
|
|
|
|
### 9.4 Data Retention
|
|
- **Deactivated Accounts:** All data retained indefinitely until admin deletes
|
|
- **Deleted Accounts:** Permanent removal of all associated data (consultations, timelines, bookings)
|
|
- **Backups:** Follow client infrastructure backup schedule
|
|
|
|
---
|
|
|
|
## 10. Legal & Compliance
|
|
|
|
### 10.1 Required Pages
|
|
- **Terms of Service:** Admin-editable page, accessible from footer
|
|
- **Privacy Policy:** Admin-editable page, accessible from footer
|
|
- Both pages available in Arabic and English
|
|
|
|
### 10.2 Compliance Notes
|
|
- No specific Palestinian legal requirements identified at this time
|
|
- Standard best practices for data privacy applied
|
|
- Client consent implied through account usage
|
|
- Cookie consent: To be determined (not specified in requirements)
|
|
|
|
---
|
|
|
|
## 11. Analytics & Reporting
|
|
|
|
### 11.1 Admin Dashboard Analytics
|
|
|
|
**Real-time Metrics:**
|
|
- Active users online
|
|
- Pending booking requests
|
|
- Today's consultations
|
|
|
|
**Historical Metrics:**
|
|
- New clients per month (chart)
|
|
- Consultations per month (chart)
|
|
- Free vs Paid consultations trend (chart)
|
|
- No-show rate over time (chart)
|
|
|
|
**Visualization:**
|
|
- Simple line/bar charts
|
|
- Color-coded cards for quick stats
|
|
- Percentage indicators for growth/decline
|
|
- No complex analytics tools required
|
|
|
|
### 11.2 Export Functionality
|
|
|
|
**Export Formats:**
|
|
- CSV (for data analysis)
|
|
- PDF (for presentation/printing)
|
|
|
|
**Exportable Data:**
|
|
- **User Lists:**
|
|
- All users with details
|
|
- Individual clients only
|
|
- Company clients only
|
|
- Filterable by date range, status (active/deactivated)
|
|
|
|
- **Consultation Records:**
|
|
- All consultations with client details
|
|
- Filter by date range, consultation type, status, payment status
|
|
- Include client problem summaries
|
|
|
|
- **Timeline Reports:**
|
|
- All timelines for a specific client
|
|
- All timelines across all clients
|
|
- Filter by active/archived status
|
|
|
|
- **Monthly Statistics Summary (PDF):**
|
|
- Overview of all key metrics for selected month
|
|
- Charts and graphs included
|
|
- Professional PDF template with branding
|
|
|
|
**Export Location:**
|
|
- Button in each management section
|
|
- Admin dashboard has "Generate Monthly Report" button
|
|
- Exports download directly to admin's device
|
|
|
|
---
|
|
|
|
## 12. Development Phases
|
|
|
|
### Phase 1: Core Setup (Week 1)
|
|
- Laravel 11.x project setup
|
|
- Database schema design and migration
|
|
- Authentication system implementation
|
|
- Admin and client role implementation
|
|
- Bilingual support infrastructure (Arabic/English)
|
|
- RTL/LTR layout switching
|
|
- Base UI/UX framework with brand colors
|
|
|
|
### Phase 2: User Management (Week 1-2)
|
|
- Admin creates user accounts (individual/company)
|
|
- User type conversion functionality
|
|
- User profile views
|
|
- Password management by admin
|
|
- Account deactivation/deletion logic
|
|
- Email notifications for account creation
|
|
- User search and filtering
|
|
|
|
### Phase 3: Booking System (Week 2-3)
|
|
- Calendar interface with availability display
|
|
- Working hours configuration
|
|
- Booking request flow
|
|
- Admin approval workflow
|
|
- Consultation type assignment (free/paid)
|
|
- Email notifications (booking confirmations, reminders)
|
|
- Calendar file generation (.ics)
|
|
- Payment status tracking (offline)
|
|
- 1 consultation per day per client validation
|
|
- 15-minute buffer time implementation
|
|
|
|
### Phase 4: Timeline System (Week 3-4)
|
|
- Create timelines for clients
|
|
- Add/edit timeline updates
|
|
- Client timeline view (read-only)
|
|
- Archive/unarchive functionality
|
|
- Email notifications for updates
|
|
- Multiple timelines per client support
|
|
|
|
### Phase 5: Posts System (Week 4)
|
|
- Admin post creation with rich text editor
|
|
- Public posts display
|
|
- Edit/delete functionality
|
|
- Search functionality
|
|
- Draft saving
|
|
|
|
### Phase 6: Dashboards (Week 5)
|
|
- Admin dashboard with overview and analytics
|
|
- Client dashboard with overview
|
|
- Statistics and charts
|
|
- Quick action interfaces
|
|
- Export functionality (CSV, PDF)
|
|
|
|
### Phase 7: Design & Branding (Week 5-6)
|
|
- Logo integration and brand identity implementation
|
|
- Professional design implementation (Charcoal & Warm Gray palette)
|
|
- UI/UX refinement
|
|
- Responsive design testing
|
|
- RTL/LTR layout perfection
|
|
- Email template design
|
|
- Terms of Service and Privacy Policy pages
|
|
|
|
### Phase 8: Testing & Deployment (Week 6-7)
|
|
- Functional testing
|
|
- Security testing
|
|
- Cross-browser testing (Chrome, Firefox, Safari, Edge)
|
|
- Mobile responsiveness testing (iOS, Android)
|
|
- Email template testing
|
|
- Export functionality testing
|
|
- User acceptance testing (UAT) with client
|
|
- Production deployment on Rocky Linux 9
|
|
- SSL certificate configuration
|
|
- Final review and adjustments
|
|
|
|
---
|
|
|
|
## 13. Success Criteria
|
|
|
|
### 13.1 Functional Success
|
|
- Admin can manage all users efficiently
|
|
- User type conversion works seamlessly
|
|
- Account deactivation/deletion functions correctly
|
|
- Booking system handles appointments smoothly with 1-per-day limit
|
|
- Clients can easily request consultations
|
|
- Timeline system tracks cases effectively (multiple per client)
|
|
- Email notifications delivered reliably from no-reply@libra.ps
|
|
- Both languages work flawlessly with proper RTL/LTR
|
|
- Posts are searchable and manageable
|
|
- Analytics display accurate data
|
|
- Exports generate correctly (CSV, PDF)
|
|
|
|
### 13.2 Design Success
|
|
- Professional, polished appearance with Charcoal and Warm Gray branding
|
|
- Logo properly integrated throughout
|
|
- Easy to use for non-technical users
|
|
- Positive feedback from lawyer/admin
|
|
- Mobile experience is seamless
|
|
- Brand identity properly reflected in all elements
|
|
|
|
### 13.3 Technical Success
|
|
- Stable performance under normal load
|
|
- Secure data handling with encryption
|
|
- No critical bugs
|
|
- Fast page load times (< 3 seconds)
|
|
- Compatible with major browsers
|
|
- Proper RTL/LTR functionality
|
|
- Email delivery is reliable
|
|
- Exports complete within reasonable time
|
|
|
|
---
|
|
|
|
## 14. Open Items / Future Discussion
|
|
|
|
### 14.1 Timeline System Enhancements (Future)
|
|
- Private admin notes feature (not visible to client)
|
|
- Timeline status types beyond active/archived
|
|
- Document attachment capability
|
|
|
|
### 14.2 Post-Launch Items
|
|
- Admin training on dashboard usage
|
|
- User documentation (client guide)
|
|
- Maintenance and update plan
|
|
- Feature enhancements based on usage feedback
|
|
- Cookie consent implementation (if needed)
|
|
- Advanced SEO for posts (meta tags, custom URLs)
|
|
|
|
### 14.3 Potential Future Features
|
|
- Native mobile apps (iOS/Android)
|
|
- Online payment gateway integration
|
|
- Post categories and tagging
|
|
- Advanced analytics and business intelligence
|
|
- Multi-admin support
|
|
- Client self-service password reset (with admin approval)
|
|
- SMS notifications
|
|
- Video consultation integration
|
|
|
|
---
|
|
|
|
## 15. Assumptions & Constraints
|
|
|
|
### 15.1 Assumptions
|
|
- Client will provide logo in vector format (SVG preferred)
|
|
- Email server configuration will be provided with working credentials
|
|
- Rocky Linux 9 server infrastructure is ready and accessible
|
|
- Domain (libra.ps) is registered and DNS configured
|
|
- SSL certificate will be obtained and configured by client team
|
|
- Server has sufficient resources for MariaDB, PHP 8.2+, and Laravel 11
|
|
- Admin has basic computer literacy for dashboard usage
|
|
|
|
### 15.2 Constraints
|
|
- Single admin user (no multi-admin support needed)
|
|
- No online payment processing
|
|
- Text-only content in timelines and posts (no document uploads)
|
|
- Client-managed hosting infrastructure
|
|
- No self-registration for clients
|
|
- No password reset for clients (admin only)
|
|
- Simple analytics (no complex BI tools)
|
|
- Web-only platform (no native mobile apps)
|
|
- Maximum 1 consultation per client per day
|
|
- All email notifications are mandatory (no opt-out)
|
|
|
|
---
|
|
|
|
## 16. Appendices
|
|
|
|
### 16.1 Database Schema Overview
|
|
|
|
**Key Tables:**
|
|
|
|
1. **users**
|
|
- id, user_type (individual/company), full_name, national_id, company_name, company_cert_number, contact_person_name, contact_person_id, email, phone, password, status (active/deactivated), preferred_language, created_at, updated_at
|
|
|
|
2. **consultations (bookings)**
|
|
- id, user_id, booking_date, booking_time, duration (45 min), problem_summary, consultation_type (free/paid), payment_amount, payment_status (pending/received), status (pending/approved/rejected/completed/no-show/cancelled), admin_notes, created_at, updated_at
|
|
|
|
3. **timelines**
|
|
- id, user_id, case_name, case_reference, status (active/archived), created_at, updated_at
|
|
|
|
4. **timeline_updates**
|
|
- id, timeline_id, admin_id, update_text, created_at, updated_at
|
|
|
|
5. **posts**
|
|
- id, title (bilingual), body (bilingual), status (draft/published), created_at, updated_at
|
|
|
|
6. **working_hours**
|
|
- id, day_of_week, start_time, end_time, is_active
|
|
|
|
7. **blocked_times**
|
|
- id, block_date, start_time, end_time, reason
|
|
|
|
8. **notifications**
|
|
- id, user_id, type, title, body, read_at, sent_at, created_at
|
|
|
|
9. **admin_logs (audit trail)**
|
|
- id, admin_id, action, target_type, target_id, old_values, new_values, ip_address, created_at
|
|
|
|
### 16.2 API Endpoints (Internal)
|
|
- Not applicable (Blade-based application, not API-driven)
|
|
- All interactions server-side through Laravel routes and controllers
|
|
|
|
### 16.3 Third-Party Dependencies
|
|
|
|
**Frontend:**
|
|
- Bootstrap 5.3+ (CSS framework with RTL support)
|
|
- Chart.js (for analytics charts)
|
|
- FullCalendar.js or similar (for booking calendar)
|
|
- Rich text editor (e.g., TinyMCE or Quill)
|
|
|
|
**Backend:**
|
|
- Laravel 11.x framework
|
|
- Laravel Mail (email sending)
|
|
- Laravel Notifications
|
|
- maennchen/zipstream-php (for generating ICS calendar files)
|
|
- barryvdh/laravel-dompdf (for PDF exports)
|
|
- league/csv (for CSV exports)
|
|
|
|
**Fonts:**
|
|
- Google Fonts: Cairo/Tajawal (Arabic), Montserrat/Lato (English)
|
|
|
|
**Icons:**
|
|
- Bootstrap Icons or Feather Icons
|
|
|
|
---
|
|
|
|
## 17. Approval & Sign-off
|
|
|
|
**Document Prepared By:** Development Team
|
|
**Version:** 1.1
|
|
**Last Updated:** December 20, 2025
|
|
|
|
**Review Date:** _________________________
|
|
**Client Approval:** _________________________
|
|
**Development Team Lead:** _________________________
|
|
|
|
---
|
|
|
|
## 18. Change Log
|
|
|
|
| Version | Date | Changes | Author |
|
|
|---------|------|---------|--------|
|
|
| 1.0 | Nov 26, 2025 | Initial PRD creation | Development Team |
|
|
| 1.1 | Dec 20, 2025 | Added brand identity section, clarified booking rules (1/day, 45min), multiple timelines, account management (deactivate/delete), exports, analytics, Terms/Privacy pages | Development Team |
|
|
|
|
---
|
|
|
|
**END OF DOCUMENT**
|