'Your Account Type Has Been Changed', 'account_type_changed_title' => 'Your Account Type Has Been Changed', 'account_type_changed_greeting' => 'Hello :name,', 'account_type_changed_body' => 'We would like to inform you that your account type has been changed to :type.', 'account_type_changed_note' => 'All your previous consultations and timelines are still preserved and accessible.', // Account Reactivated 'account_reactivated_subject' => 'Your Account Has Been Reactivated', 'account_reactivated_title' => 'Your Account Has Been Reactivated', 'account_reactivated_greeting' => 'Hello :name,', 'account_reactivated_body' => 'We are pleased to inform you that your account has been reactivated. You can now log in and access all your data.', 'account_reactivated_note' => 'If you did not expect this change, please contact support immediately.', // Password Reset by Admin 'password_reset_by_admin_subject' => 'Your Password Has Been Reset', 'password_reset_by_admin_title' => 'Your Password Has Been Reset', 'password_reset_by_admin_greeting' => 'Hello :name,', 'password_reset_by_admin_body' => 'An administrator has reset your password. Please use the new password below to log in.', 'your_new_password' => 'Your New Password', 'password_reset_by_admin_note' => 'For security, we recommend changing this password after logging in.', // Welcome Account 'welcome_subject' => 'Welcome to Libra Law Firm', 'welcome_title' => 'Welcome to Libra Law Firm', 'welcome_greeting' => 'Dear :name,', 'welcome_body' => 'Your account has been successfully created on the Libra Law Firm platform.', 'login_credentials' => 'Login Credentials:', 'email_label' => 'Email:', 'password_label' => 'Password:', 'welcome_features' => 'You can now access:', 'feature_book_consultations' => 'Book consultations', 'feature_track_cases' => 'Track your cases', 'feature_view_updates' => 'View updates', 'welcome_contact' => 'If you have any questions, please don\'t hesitate to contact us.', // Common 'login_now' => 'Login Now', 'regards' => 'Regards', // Booking Submitted (client) 'booking_submitted_subject' => 'Booking Request Submitted', 'booking_submitted_title' => 'Booking Request Received', 'booking_submitted_greeting' => 'Dear :name,', 'booking_submitted_body' => 'Your consultation booking request has been submitted successfully and is pending review.', 'booking_details' => 'Booking Details:', 'booking_date' => 'Date:', 'booking_time' => 'Time:', 'booking_duration' => 'Duration:', 'booking_submitted_next_steps' => 'Our team will review your request and you will receive a confirmation once approved.', 'booking_submitted_contact' => 'If you have any questions, please do not hesitate to contact us.', // New Booking Request (admin) 'new_booking_request_subject' => 'New Booking Request', 'new_booking_request_title' => 'New Consultation Booking Request', 'new_booking_request_body' => 'A new consultation booking request has been submitted.', 'client_details' => 'Client Details:', 'client_name' => 'Name:', 'client_email' => 'Email:', 'client_phone' => 'Phone:', 'problem_summary' => 'Problem Summary:', 'view_in_dashboard' => 'View in Dashboard', // Booking Approved (client) 'booking_approved_title' => 'Your Booking Has Been Approved', 'booking_approved_greeting' => 'Dear :name,', 'booking_approved_body' => 'We are pleased to inform you that your consultation booking request has been approved.', 'consultation_type' => 'Type:', 'free_consultation' => 'Free Consultation', 'paid_consultation' => 'Paid Consultation', 'payment_details' => 'Payment Details:', 'payment_amount' => 'Amount:', 'payment_instructions' => 'Payment Instructions:', 'booking_approved_calendar' => 'A calendar file (.ics) is attached to this email. You can add it to your calendar application.', 'booking_approved_contact' => 'If you have any questions or need to reschedule, please contact us.', // Booking Rejected (client) 'booking_rejected_title' => 'Regarding Your Consultation Request', 'booking_rejected_greeting' => 'Dear :name,', 'booking_rejected_body' => 'We regret to inform you that your consultation booking request could not be approved at this time.', 'rejection_reason' => 'Reason:', 'booking_rejected_next_steps' => 'You are welcome to submit a new booking request for a different date or time.', 'booking_rejected_contact' => 'If you have any questions, please do not hesitate to contact us.', // Consultation Cancelled (client) 'consultation_cancelled_title' => 'Your Consultation Has Been Cancelled', 'consultation_cancelled_greeting' => 'Dear :name,', 'consultation_cancelled_body' => 'We would like to inform you that your consultation appointment has been cancelled.', 'cancelled_booking_details' => 'Cancelled Appointment Details:', 'consultation_cancelled_rebook' => 'If you would like to book a new consultation, please visit our booking page.', 'consultation_cancelled_contact' => 'If you have any questions about this cancellation, please contact us.', // Consultation Rescheduled (client) 'consultation_rescheduled_title' => 'Your Consultation Has Been Rescheduled', 'consultation_rescheduled_greeting' => 'Dear :name,', 'consultation_rescheduled_body' => 'Your consultation appointment has been rescheduled to a new date and time.', 'old_booking_details' => 'Previous Appointment:', 'new_booking_details' => 'New Appointment:', 'consultation_rescheduled_calendar' => 'A new calendar file (.ics) is attached. Please update your calendar.', 'consultation_rescheduled_contact' => 'If you have any questions about this change, please contact us.', // 24-Hour Reminder (client) 'reminder_24h_title' => 'Appointment Reminder', 'reminder_24h_greeting' => 'Dear :name,', 'reminder_24h_body' => 'We would like to remind you of your consultation tomorrow:', 'reminder_24h_reschedule' => 'If you need to reschedule, please contact us as soon as possible.', 'download_calendar' => 'Download Calendar File', 'payment_reminder' => 'Payment Reminder:', 'payment_reminder_text' => 'Please complete your payment before the consultation.', // 2-Hour Reminder (client) 'reminder_2h_title' => 'Your Consultation is in 2 Hours', 'reminder_2h_greeting' => 'Dear :name,', 'reminder_2h_body' => 'Final reminder: Your consultation is in 2 hours.', 'reminder_2h_contact' => 'If you have any urgent questions, please contact us.', 'payment_urgent' => 'Important:', 'payment_urgent_text' => 'We have not yet received your payment. Please complete payment before the consultation begins.', // Timeline Update (client) 'timeline_update_title' => 'New Update on Your Case', 'timeline_update_greeting' => 'Dear :name,', 'timeline_update_body' => 'There is a new update on your case ":case_name".', 'case_details' => 'Case Details:', 'case_name' => 'Case Name:', 'case_reference' => 'Reference:', 'update_date' => 'Update Date:', 'update_content' => 'Update:', 'view_timeline' => 'View Timeline', ];