# Story 8.8: Timeline Update Notification
## Epic Reference
**Epic 8:** Email Notification System
## Story Context
This story implements email notifications when admin adds updates to a client's case timeline (from Epic 4). When admin creates a `TimelineUpdate` record, the associated client automatically receives an email with the update details, keeping them informed of their case progress without needing to manually check the portal.
## User Story
As a **client**,
I want **to be notified via email when my case timeline is updated**,
So that **I stay informed about my case progress without having to repeatedly check the portal**.
## Dependencies
- **Requires**: Story 8.1 (Email Infrastructure - `BaseMailable` class and templates)
- **Requires**: Epic 4 Stories 4.1-4.2 (Timeline and TimelineUpdate models must exist)
- **Blocks**: None
## Data Model Reference
From Epic 4, the relevant models are:
```
Timeline
├── id
├── user_id (FK → users.id, the client)
├── case_name (string, required)
├── case_reference (string, optional, unique if provided)
├── status (enum: 'active', 'archived')
├── created_at
└── updated_at
TimelineUpdate
├── id
├── timeline_id (FK → timelines.id)
├── admin_id (FK → users.id, the admin who created it)
├── update_text (text, the update content)
├── created_at
└── updated_at
Relationships:
- TimelineUpdate belongsTo Timeline
- Timeline belongsTo User (client)
- Timeline hasMany TimelineUpdate
- Access client: $timelineUpdate->timeline->user
```
## Acceptance Criteria
### Trigger
- [ ] Email sent automatically when `TimelineUpdate` is created
- [ ] Uses model observer pattern for clean separation
- [ ] Email queued for performance (not sent synchronously)
- [ ] Only triggered for active timelines (not archived)
### Content
- [ ] Subject: "Update on your case: [Case Name]" / "تحديث على قضيتك: [اسم القضية]"
- [ ] Case reference number (if exists)
- [ ] Full update content text
- [ ] Date of update (formatted for locale)
- [ ] "View Timeline" button linking to client dashboard timeline view
### Language
- [ ] Email template selected based on client's `preferred_language`
- [ ] Default to Arabic ('ar') if no preference set
- [ ] Date formatting appropriate for locale
### Design
- [ ] Uses base email template from Story 8.1 (Libra branding)
- [ ] Professional, informative tone
- [ ] Clear visual hierarchy: case name → update content → action button
## Technical Implementation
### Files to Create/Modify
| File | Action | Description |
|------|--------|-------------|
| `app/Mail/TimelineUpdateEmail.php` | Create | Mailable extending BaseMailable |
| `resources/views/emails/timeline/update-ar.blade.php` | Create | Arabic email template |
| `resources/views/emails/timeline/update-en.blade.php` | Create | English email template |
| `app/Observers/TimelineUpdateObserver.php` | Create | Observer to trigger email |
| `app/Providers/AppServiceProvider.php` | Modify | Register the observer |
### Mailable Implementation
```php
locale = $this->update->timeline->user->preferred_language ?? 'ar';
}
public function envelope(): Envelope
{
$caseName = $this->update->timeline->case_name;
$subject = $this->locale === 'ar'
? "تحديث على قضيتك: {$caseName}"
: "Update on your case: {$caseName}";
return new Envelope(
subject: $subject,
);
}
public function content(): Content
{
return new Content(
markdown: "emails.timeline.update-{$this->locale}",
with: [
'update' => $this->update,
'timeline' => $this->update->timeline,
'client' => $this->update->timeline->user,
'viewUrl' => route('client.timelines.show', $this->update->timeline),
],
);
}
}
```
### Observer Implementation
```php
timeline->status !== 'active') {
return;
}
$client = $update->timeline->user;
Mail::to($client->email)->queue(
new TimelineUpdateEmail($update)
);
}
}
```
### Register Observer
In `AppServiceProvider::boot()`:
```php
use App\Models\TimelineUpdate;
use App\Observers\TimelineUpdateObserver;
public function boot(): void
{
TimelineUpdate::observe(TimelineUpdateObserver::class);
}
```
### Arabic Template Structure (`update-ar.blade.php`)
```blade
# تحديث على قضيتك
**اسم القضية:** {{ $timeline->case_name }}
@if($timeline->case_reference)
**رقم المرجع:** {{ $timeline->case_reference }}
@endif
---
## التحديث
{{ $update->update_text }}
**تاريخ التحديث:** {{ $update->created_at->locale('ar')->isoFormat('LL') }}
عرض الجدول الزمني
مع تحياتنا,
{{ config('app.name') }}
```
### English Template Structure (`update-en.blade.php`)
```blade
# Update on Your Case
**Case Name:** {{ $timeline->case_name }}
@if($timeline->case_reference)
**Reference:** {{ $timeline->case_reference }}
@endif
---
## Update
{{ $update->update_text }}
**Date:** {{ $update->created_at->format('F j, Y') }}
View Timeline
Best regards,
{{ config('app.name') }}
```
## Edge Cases & Error Handling
| Scenario | Handling |
|----------|----------|
| Archived timeline gets update | No email sent (observer checks status) |
| Client has no `preferred_language` | Default to Arabic ('ar') |
| Client email is null/invalid | Mail will fail gracefully, logged to failed_jobs |
| Timeline has no case_reference | Template conditionally hides reference line |
| Multiple rapid updates | Each triggers separate email (acceptable per requirements) |
## Testing Requirements
### Test File
Create `tests/Feature/Mail/TimelineUpdateEmailTest.php`
### Test Scenarios
```php
create(['preferred_language' => 'en']);
$timeline = Timeline::factory()->for($client)->create(['status' => 'active']);
TimelineUpdate::factory()->for($timeline)->create();
Mail::assertQueued(TimelineUpdateEmail::class);
});
test('email is not sent for archived timeline updates', function () {
Mail::fake();
$client = User::factory()->create();
$timeline = Timeline::factory()->for($client)->create(['status' => 'archived']);
TimelineUpdate::factory()->for($timeline)->create();
Mail::assertNothingQueued();
});
test('email uses arabic template when client prefers arabic', function () {
$client = User::factory()->create(['preferred_language' => 'ar']);
$timeline = Timeline::factory()->for($client)->create();
$update = TimelineUpdate::factory()->for($timeline)->create();
$mailable = new TimelineUpdateEmail($update);
expect($mailable->locale)->toBe('ar');
});
test('email uses english template when client prefers english', function () {
$client = User::factory()->create(['preferred_language' => 'en']);
$timeline = Timeline::factory()->for($client)->create();
$update = TimelineUpdate::factory()->for($timeline)->create();
$mailable = new TimelineUpdateEmail($update);
expect($mailable->locale)->toBe('en');
});
test('email defaults to arabic when no language preference', function () {
$client = User::factory()->create(['preferred_language' => null]);
$timeline = Timeline::factory()->for($client)->create();
$update = TimelineUpdate::factory()->for($timeline)->create();
$mailable = new TimelineUpdateEmail($update);
expect($mailable->locale)->toBe('ar');
});
test('email contains case name in subject', function () {
$client = User::factory()->create(['preferred_language' => 'en']);
$timeline = Timeline::factory()->for($client)->create(['case_name' => 'Smith vs Jones']);
$update = TimelineUpdate::factory()->for($timeline)->create();
$mailable = new TimelineUpdateEmail($update);
expect($mailable->envelope()->subject)->toContain('Smith vs Jones');
});
test('email contains update content', function () {
$client = User::factory()->create(['preferred_language' => 'en']);
$timeline = Timeline::factory()->for($client)->create();
$update = TimelineUpdate::factory()->for($timeline)->create([
'update_text' => 'Court date scheduled for next month.',
]);
$mailable = new TimelineUpdateEmail($update);
$mailable->assertSeeInHtml('Court date scheduled for next month.');
});
test('email contains view timeline link', function () {
$client = User::factory()->create(['preferred_language' => 'en']);
$timeline = Timeline::factory()->for($client)->create();
$update = TimelineUpdate::factory()->for($timeline)->create();
$mailable = new TimelineUpdateEmail($update);
$mailable->assertSeeInHtml(route('client.timelines.show', $timeline));
});
```
## Definition of Done
- [ ] `TimelineUpdateEmail` mailable created extending `BaseMailable`
- [ ] Arabic and English templates created with proper formatting
- [ ] Observer registered and triggers on `TimelineUpdate` creation
- [ ] Email only sent for active timelines (not archived)
- [ ] Email queued (not sent synchronously)
- [ ] Subject includes case name in appropriate language
- [ ] Email body includes case reference (if exists), update content, and date
- [ ] View Timeline button links to correct client dashboard route
- [ ] All tests pass
- [ ] Code formatted with Pint
## Estimation
**Complexity:** Low | **Effort:** 2-3 hours