# Story 8.3: Booking Submitted Confirmation

> **Note:** The color values in this story were implemented with the original Navy+Gold palette.
> These colors were updated in Epic 10 (Brand Color Refresh) to the new Charcoal+Warm Gray palette.
> See `docs/brand.md` for current color specifications.

## Epic Reference
**Epic 8:** Email Notification System

## Dependencies
- **Story 8.1:** Email Infrastructure Setup (base templates, SMTP config, queue setup)
  - Provides: Base Mailable layout with Libra branding (navy #0A1F44 / gold #D4AF37), logo header, footer with firm contact info, mobile-responsive design, and queue configuration

## User Story
As a **client**,
I want **to receive confirmation when I submit a booking request**,
So that **I know my request was received and what to expect next**.

## Acceptance Criteria

### Trigger
- [x] Sent immediately after successful consultation creation
- [x] Consultation status: pending
- [x] Email queued for async delivery

### Content
- [x] Subject line: "Your consultation request has been submitted" / "تم استلام طلب الاستشارة"
- [x] Personalized greeting with client name
- [x] "Your consultation request has been submitted" message
- [x] Requested date and time (formatted per user's language preference)
- [x] Problem summary preview (first 200 characters, with "..." if truncated)
- [x] "Pending Review" status note with visual indicator
- [x] Expected response timeframe: "We will review your request and respond within 1-2 business days"
- [x] Contact information for questions

### Language
- [x] Email sent in client's `preferred_language` (default: 'ar')
- [x] Arabic template for Arabic users
- [x] English template for English users

### Design
- [x] Uses base email template from Story 8.1
- [x] No action required message (informational only)
- [x] Professional template with Libra branding
- [x] Gold call-to-action style for "View My Bookings" link (optional)

## Technical Notes

### Files to Create
```
app/Mail/BookingSubmittedEmail.php
resources/views/emails/booking/submitted/ar.blade.php
resources/views/emails/booking/submitted/en.blade.php
```

### Mailable Implementation
```php
<?php

namespace App\Mail;

use App\Models\Consultation;
use Illuminate\Bus\Queueable;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Mail\Mailable;
use Illuminate\Mail\Mailables\Content;
use Illuminate\Mail\Mailables\Envelope;
use Illuminate\Queue\SerializesModels;

class BookingSubmittedEmail extends Mailable implements ShouldQueue
{
    use Queueable, SerializesModels;

    public function __construct(
        public Consultation $consultation
    ) {}

    public function envelope(): Envelope
    {
        $locale = $this->consultation->user->preferred_language ?? 'ar';

        return new Envelope(
            subject: $locale === 'ar'
                ? 'تم استلام طلب الاستشارة'
                : 'Your Consultation Request Has Been Submitted',
        );
    }

    public function content(): Content
    {
        $locale = $this->consultation->user->preferred_language ?? 'ar';

        return new Content(
            markdown: "emails.booking.submitted.{$locale}",
            with: [
                'consultation' => $this->consultation,
                'user' => $this->consultation->user,
                'summaryPreview' => $this->getSummaryPreview(),
                'formattedDate' => $this->getFormattedDate($locale),
                'formattedTime' => $this->getFormattedTime($locale),
            ],
        );
    }

    private function getSummaryPreview(): string
    {
        $summary = $this->consultation->problem_summary ?? '';
        return strlen($summary) > 200
            ? substr($summary, 0, 200) . '...'
            : $summary;
    }

    private function getFormattedDate(string $locale): string
    {
        $date = $this->consultation->booking_date;
        return $locale === 'ar'
            ? $date->format('d/m/Y')
            : $date->format('m/d/Y');
    }

    private function getFormattedTime(string $locale): string
    {
        return $this->consultation->booking_time->format('h:i A');
    }
}
```

### Dispatch Point
Send the email after successful consultation creation. Typical location:

```php
// In app/Actions/Consultation/CreateConsultationAction.php
// OR in the controller handling booking submission

use App\Mail\BookingSubmittedEmail;
use Illuminate\Support\Facades\Mail;

// After consultation is created successfully:
Mail::to($consultation->user->email)
    ->send(new BookingSubmittedEmail($consultation));
```

### Edge Cases
- If `preferred_language` is null, default to 'ar' (Arabic)
- If `problem_summary` is null or empty, show "No summary provided"
- Ensure consultation has valid `booking_date` and `booking_time` before sending

## Testing Requirements

### Unit Tests
```php
test('booking submitted email has correct subject in Arabic', function () {
    $user = User::factory()->create(['preferred_language' => 'ar']);
    $consultation = Consultation::factory()->create(['user_id' => $user->id]);

    $mailable = new BookingSubmittedEmail($consultation);

    expect($mailable->envelope()->subject)
        ->toBe('تم استلام طلب الاستشارة');
});

test('booking submitted email has correct subject in English', function () {
    $user = User::factory()->create(['preferred_language' => 'en']);
    $consultation = Consultation::factory()->create(['user_id' => $user->id]);

    $mailable = new BookingSubmittedEmail($consultation);

    expect($mailable->envelope()->subject)
        ->toBe('Your Consultation Request Has Been Submitted');
});

test('problem summary is truncated at 200 characters', function () {
    $longSummary = str_repeat('a', 250);
    $user = User::factory()->create();
    $consultation = Consultation::factory()->create([
        'user_id' => $user->id,
        'problem_summary' => $longSummary,
    ]);

    $mailable = new BookingSubmittedEmail($consultation);
    $content = $mailable->content();

    expect($content->with['summaryPreview'])
        ->toHaveLength(203) // 200 + '...'
        ->toEndWith('...');
});

test('date is formatted as d/m/Y for Arabic users', function () {
    $user = User::factory()->create(['preferred_language' => 'ar']);
    $consultation = Consultation::factory()->create([
        'user_id' => $user->id,
        'booking_date' => '2025-03-15',
    ]);

    $mailable = new BookingSubmittedEmail($consultation);
    $content = $mailable->content();

    expect($content->with['formattedDate'])->toBe('15/03/2025');
});

test('date is formatted as m/d/Y for English users', function () {
    $user = User::factory()->create(['preferred_language' => 'en']);
    $consultation = Consultation::factory()->create([
        'user_id' => $user->id,
        'booking_date' => '2025-03-15',
    ]);

    $mailable = new BookingSubmittedEmail($consultation);
    $content = $mailable->content();

    expect($content->with['formattedDate'])->toBe('03/15/2025');
});

test('defaults to Arabic when preferred_language is null', function () {
    $user = User::factory()->create(['preferred_language' => null]);
    $consultation = Consultation::factory()->create(['user_id' => $user->id]);

    $mailable = new BookingSubmittedEmail($consultation);

    expect($mailable->envelope()->subject)
        ->toBe('تم استلام طلب الاستشارة');
});

test('empty problem summary returns empty string', function () {
    $user = User::factory()->create();
    $consultation = Consultation::factory()->create([
        'user_id' => $user->id,
        'problem_summary' => '',
    ]);

    $mailable = new BookingSubmittedEmail($consultation);
    $content = $mailable->content();

    expect($content->with['summaryPreview'])->toBe('');
});
```

### Feature Tests
```php
test('email is sent when consultation is created', function () {
    Mail::fake();

    $user = User::factory()->create();
    // Trigger consultation creation...

    Mail::assertSent(BookingSubmittedEmail::class, function ($mail) use ($user) {
        return $mail->hasTo($user->email);
    });
});

test('email is queued for async delivery', function () {
    Mail::fake();

    $user = User::factory()->create();
    $consultation = Consultation::factory()->create(['user_id' => $user->id]);

    Mail::to($user->email)->send(new BookingSubmittedEmail($consultation));

    Mail::assertQueued(BookingSubmittedEmail::class);
});
```

## References
- **PRD Section 8.2:** Email Templates - "Booking Confirmation - Request submitted successfully"
- **PRD Section 5.4:** Booking Flow - Step 2 "Request Status: Pending"
- **Story 8.1:** Base email template structure and branding
- **Story 8.2:** Welcome email pattern (similar Mailable structure)

## Definition of Done
- [x] `BookingSubmittedEmail` Mailable class created
- [x] Arabic template created and renders correctly
- [x] English template created and renders correctly
- [x] Email dispatched on consultation creation
- [x] Email queued (implements ShouldQueue)
- [x] Date/time formatted per user language
- [x] Summary preview truncated at 200 chars
- [x] Pending status clearly communicated
- [x] Response timeframe included
- [x] Unit tests pass
- [x] Feature tests pass

## Estimation
**Complexity:** Low | **Effort:** 2 hours

---

## Dev Agent Record

### Status
Ready for Review

### Agent Model Used
Claude Opus 4.5 (claude-opus-4-5-20251101)

### File List
| File | Action | Description |
|------|--------|-------------|
| `app/Mail/BookingSubmittedMail.php` | Modified | Updated to implement ShouldQueue, add summary preview truncation, locale-based date/time formatting, and use separate language templates |
| `resources/views/emails/booking/submitted/ar.blade.php` | Created | Arabic email template with RTL support, pending status panel, and response timeframe |
| `resources/views/emails/booking/submitted/en.blade.php` | Created | English email template with pending status panel and response timeframe |
| `tests/Feature/Mail/BookingSubmittedMailTest.php` | Created | 16 tests covering subject lines, summary truncation, date formatting, template selection, and queue behavior |

### Change Log
- Updated `BookingSubmittedMail` to implement `ShouldQueue` interface for async delivery
- Added `getSummaryPreview()` method to truncate problem summary at 200 characters
- Added `getFormattedDate()` method for locale-based date formatting (d/m/Y for Arabic, m/d/Y for English)
- Added `getFormattedTime()` method for 12-hour time format
- Changed from single view to separate markdown templates per language
- Created Arabic template with proper RTL direction and Arabic content
- Created English template with LTR content
- Both templates include pending status panel and 1-2 business days response timeframe

### Completion Notes
- Used existing `BookingSubmittedMail.php` class name (not `BookingSubmittedEmail.php` as specified in story) to maintain compatibility with existing codebase and tests
- Email dispatch already exists in `resources/views/livewire/client/consultations/book.blade.php:142-144`
- Database constraints prevent null `preferred_language` and `problem_summary`, so edge case tests were adjusted accordingly
- All 16 BookingSubmittedMail tests pass
- All 21 BookingSubmission feature tests pass

### Debug Log References
None - implementation completed without issues

---

## QA Results

### Review Date: 2026-01-02

### Reviewed By: Quinn (Test Architect)

### Code Quality Assessment

**Overall: Excellent** - The implementation is clean, well-structured, and follows Laravel best practices. The `BookingSubmittedMail` class properly implements the `ShouldQueue` interface for async delivery, uses Laravel's Mailable pattern correctly, and provides clear separation between Arabic and English templates.

**Strengths:**
- Clean class structure with public methods for helper functions (`getSummaryPreview`, `getFormattedDate`, `getFormattedTime`)
- Proper use of Carbon for time parsing
- Locale-aware date formatting (d/m/Y for Arabic, m/d/Y for English)
- Summary truncation with proper boundary handling (200 chars + "...")
- Email templates use the base email layout from Story 8.1 with Libra branding (navy header, gold accents, bilingual footer)
- RTL support properly implemented in Arabic template

**Minor Observations:**
- The `locale` property is set in constructor but not used; envelope and content methods recalculate locale each time (minor redundancy, not a defect)

### Refactoring Performed

None required - code quality is production-ready.

### Compliance Check

- Coding Standards: ✓ Follows Laravel Mailable conventions, proper namespacing
- Project Structure: ✓ Files in correct locations (`app/Mail/`, `resources/views/emails/booking/submitted/`)
- Testing Strategy: ✓ 16 unit tests covering all acceptance criteria
- All ACs Met: ✓ All 10 acceptance criteria verified

### Requirements Traceability

| AC | Requirement | Test Coverage |
|----|-------------|---------------|
| 1 | Sent immediately after consultation creation | `BookingSubmissionTest::emails are sent to client and admin after submission` |
| 2 | Consultation status: pending | `BookingSubmissionTest::booking is created with pending status` |
| 3 | Email queued for async delivery | `BookingSubmittedMailTest::booking submitted email implements ShouldQueue`, `email is queued when sent` |
| 4 | Correct Arabic subject line | `BookingSubmittedMailTest::booking submitted email has correct subject in Arabic` |
| 5 | Correct English subject line | `BookingSubmittedMailTest::booking submitted email has correct subject in English` |
| 6 | Summary preview truncated at 200 chars | `BookingSubmittedMailTest::problem summary is truncated at 200 characters`, `summary exactly 200 characters is not truncated`, `summary under 200 characters is not truncated` |
| 7 | Date formatted per locale | `BookingSubmittedMailTest::date is formatted as d/m/Y for Arabic users`, `date is formatted as m/d/Y for English users` |
| 8 | Time formatted as h:i A | `BookingSubmittedMailTest::time is formatted as h:i A` |
| 9 | Correct template per language | `BookingSubmittedMailTest::uses correct Arabic template for Arabic users`, `uses correct English template for English users` |
| 10 | All content data passed to template | `BookingSubmittedMailTest::content includes all required data` |

### Improvements Checklist

- [x] Implements ShouldQueue for async delivery
- [x] Locale-based subject lines (Arabic/English)
- [x] Summary preview truncation at 200 characters
- [x] Date formatting per user language preference
- [x] Time formatting in 12-hour format
- [x] Separate Arabic and English templates
- [x] Arabic template has RTL direction
- [x] Pending status panel in both templates
- [x] Response timeframe (1-2 business days) included
- [x] Uses base email layout with Libra branding

### Security Review

**Status: PASS**

- No security concerns identified
- Email content is properly escaped through Blade templates
- No user input directly concatenated into HTML
- Uses Laravel's built-in email sanitization

### Performance Considerations

**Status: PASS**

- Email is queued (implements ShouldQueue) preventing blocking of HTTP requests
- Consultation model is serialized for queue, avoiding N+1 issues
- Carbon parsing is minimal and efficient

### Files Modified During Review

None - no modifications required.

### Gate Status

Gate: **PASS** → docs/qa/gates/8.3-booking-submitted-confirmation.yml

### Recommended Status

✓ **Ready for Done** - All acceptance criteria met, comprehensive test coverage (37 tests passing), code quality is excellent, and follows project standards.
